Convergent Outsourcing, Inc.

Started by Moderator 913, Jan 12 2012 12:08 PM

f/k/a/ ER Solutions Renton WA

11 replies to this topic

#1 Moderator 913

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Posted 12 January 2012 - 12:08 PM

Convergent Outsourcing, Inc.
fka/ ER Solutions Inc
Six Concourse Pkwy, #2920
Atlanta, GA 30328

Phones:770-730-0015 888-858-0116 800-444-8485 866-377-5027 877-495-0400
Fax: 770-730-0144

http://www.convergentusa.com/

info@ConvergentUSA.com

Michael A. Micek, Chief Executive Officer

Daniel Gill, Chairman of the Board

Notes:
Junk debt collectors/bottom feeders operating out of several call centers coast to coast. Used to be known as ER Solutions. As with all junk debts they have a problem proving solid ownership by connecting the dots from original creditor to them to consumer.

"It is easier and much less expensive to hire a consumer lawyer - to fight a debt collector - than it is to pay one" -Bud Hibbs

#2 Guest_James_*

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Posted 16 February 2012 - 06:33 PM

I am so glad I read this. I got a call from Convergent Outsourcing today. They wanted me to provide them the last four numbers of my social security number, and my address. I refused. One is not supposed to give confidential information for an inbound call, or for a company for which they have no established business relationship. Convergent said they can't give me information about the debt unless I do the aforementioned. Then the lady said she has to go because she's getting another call. I called back, and had the same conversation all over again, she had to go because she has another call coming in. Apparently this company relies on volume and not customer service. I have received no past due notices for unpaid debts. So why is a debt collector calling me. Why is Convergent calling me instead of first sending me a letter. That's rude. The physical address I was given is 800 Southweset 39th Street, Renton, WA 98055. The mailing address I was given is PO Box 9004, Renton, WA 98057. I spoke with Carolyn Moore and Tiffany Cox. The website www.convergentusa.com lists the company officers as:
Michael A. Micek / Chief Executive Officer
Derek Whitaker / Chief Information Officer
Kathy Myhand / Director of Human Resources
Kevin Shiotelis / Corporate Controller.
Board of Directors is listed as:
Daniel Gill / Chairman of the Board
Michael A. Micek / Chief Executive Officer
Jason Wood / Vice President, Parish Capital
David Bornhoeft / Vice President, Silver Oaks Services Partners
Bernard R. Miller / Director
John Rompon / Managing Partner, McNally Capital
Would the company officers and board of directors want someone calling them about an outstanding debt, without first having received a letter?
It seems from scouring the web that my complaint is not isolated.
When I have more time I'll investigate who I can report this to. Maybe everything they are doing is legal, but even if it is legal, maybe we can get a law passed to prevent calling about outstanding debts without first mailing notices. I'll try contacting the Better Business Bureau, Attorney General, and my state and US Senators and Representatives. Apparently this Convergent Outsourcing is exploiting a loophole in the do not call list.

#3 Guest_Guest_*

Guests

Posted 16 February 2012 - 06:50 PM

The Convergent Outsourcing # I got a call from was 866-377-9074. It turns out that Tiffany Cox and Carolyn Moore work in the Houston office, not the Renton office. According to the Convergent Outsourcing Houston office itself. I don't know why they told me they work in Renton, if they in fact work in Houston.

#4 Guest_Tater_*

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Posted 08 March 2012 - 01:44 PM

They call my phone 45 times in 8 hours and left no message. I called back and got a recording. I have already sent them a letter of Valadition and told them that the SS number they are telling me starts with and ends with is not me. I think this is going to be a nightmare ride. :angry:

#5 Guest_TickedOff_*

Guests

Posted 14 March 2012 - 05:25 PM

Received a call a few minutes ago from Convergent. I told her that we had not received a statement in the mail and I would not pay something I did not owe. This is ridiculous. How can this be legal?

#6 Guest_Kameron Arrow_*

Guests

Posted 20 March 2012 - 01:06 PM

Know whats awesome? You can set your cell phone not to ring or take voicemails now from certain numbers

GO SPRINT!!!!

#7 Guest_DC_*

Guests

Posted 07 April 2012 - 09:51 AM

Wow. Just received a collection letter from Convergent with a bogus collection for an account with a company I never had. Call me paranoid but....the timing is a little strange. I was just attempting to obtain a mortgage through Wells Fargo. They could not find any history for me at first, despite my Federal Credit Union having just pulled up a 3 page report w/good score from Experian in December. Eventually W.Fargo was successful however..... they use an independent company to do this work. RELS. Have been reading bad reviews on them. Fast forward to 2 weeks later, and I am getting a bogus collection letter conveniently offering a 35% payoff settlement and it won’t hurt my credit score. Do I smell a rat, or should I say 2 rats? Is the RELS company somehow connected to this? Who better to target than someone trying to get a mortgage with your credit reports oh so important in the process. Maybe they should both be investigated. Wondering if anyone else out there has had the same co-incidence occur?

#8 Guest_Amy_*

Guests

Posted 18 April 2012 - 09:17 AM

Guest_DC_*

Funny you should mention Wells Fargo - I am going through the same thing right now and about 2 days after contacting Wells for a mortgage - I started getting calls from this Convergent Company...they will not release any information to me without me providing pertinent information. They must think I was born yesterday. If Wells Fargo released my cellphone number to this RELS company and then subsequently though them to Convergent - we are going to have a problem.

#9 Guest_Mike_*

Guests

Posted 24 April 2012 - 06:26 PM

I also keep getting calls from this number and company. I am currently going through my credit report and until I ran it I was receiving no such calls. Funny how that works. Anyway...this company is not associated with any of my debts on my credit report!!!

#10 Guest_MJ_*

Guests

Posted 27 April 2012 - 11:12 PM

I think a scam is going on here!!
I just received a letter from Convergent USA stating that I owe JPMorgan Chase Bank, N.A in the amount of $3,111.41. They are offering to a Settlement In Full for the amount of $1,555.71. I've never had any account with JPMorgan Chase Bank. I used to have a checking account with WAMU, but I closed that account over 4 years ago due to fraud. I am sending them a Debt Validation letter! The question I have is where do I send it? I guess I will send it to the home address and not the address to mail my payment in full to.

#11 Guest_RLMS_*

Guests

Posted 05 May 2012 - 10:21 AM

I keep getting calls from them and no message. In today's mail I received a debt collection letter. My name is NOT spelled correctly, I do not have an account with the creditor listed. The address on the letter is

ATERSO01
PO Box 1022
Wixom MI 48393-1022

I went on their website convergentusa.com and filled out the form for incorrect debts.

#12 Guest_Guest_*

Guests

Posted 14 May 2012 - 07:32 PM

They just called me. Some English accent saying Kelly smith, then a black lady got on the phone. They call me, then put me on hold. She asked for me and I asked who they were and what they wanted. She asked for me again. I asked what she wanted. She said she was calling on the behalf of Paypal. I asked her then why wasn't Paypal calling me, and she IMMEDIATELY hung up. This is a scam. DO NOT EVER give these people ANY KIND of information. They are fishing for info on people, socials, and credit card #s, and now it seems maybe Paypal accounts. Criminals.

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